For product enquiries, certificate of composition requests, wholesale discussions, or general information about the Pelantra range, the studio responds within two business days.
Postal Address
PelantraTelephone
+62 21 6038 5217Studio Hours
Monday — Friday
09:00 – 18:00 WIB
The studio is not open for walk-in visits. All enquiries are handled by correspondence.
Certificate Requests
To request a certificate of composition for a product, include your lot number (printed on the base of your bottle) in the subject field of your message. Certificates are dispatched within three business days of the request.
Questions about composition, ingredient sourcing, daily measure, or pack specifications.
Request a copy of the certificate of composition for a specific batch, referenced by lot number.
Enquiries about wholesale pricing, minimum order quantities, and regional distribution arrangements.
Sourcing methodology, formulation philosophy, or other information about the studio’s operating standards.